Privacy Policy

Last updated: 20 September 2026 1. Who we are Pedro Media is the controller of personal information collected through this website. For privacy questions or requests, use the Contact page or email abadeer.ewyda@gmail.com. 2. Information we collect When you contact us or submit a project request, we may collect your name, email address, telephone number, subject, message, project details and any information you choose to provide. We also keep internal notes, enquiry status and replies needed to manage the conversation. The website and hosting providers may process limited technical information needed for security and reliable operation, such as IP address, browser type, device information, request time and error logs. Administrator sign-in uses essential authentication storage. 3. How we use information We use personal information to respond to enquiries, discuss and deliver requested services, provide support, manage customer relationships, keep appropriate business records, secure and improve the website, prevent misuse, and comply with legal obligations. 4. Our lawful bases Depending on the circumstances, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to meet a legal obligation, or for legitimate interests such as responding to business enquiries, maintaining records, protecting the service and improving operations. Where consent is the appropriate basis, you may withdraw it at any time. 5. Sharing information We do not sell personal information. We share it only where necessary with trusted hosting, cloud, email, security or professional service providers, with project collaborators where agreed, to comply with law, or to protect legal rights. Providers may process information only for authorised purposes and must protect it appropriately. 6. International transfers Some technology providers may process information outside the United Kingdom. Where this happens, we use safeguards recognised by UK data protection law, such as adequacy regulations or approved contractual protections. 7. Retention We keep enquiries and related correspondence only as long as reasonably needed for the purpose collected, business follow-up, legal claims and record-keeping. Routine enquiries are reviewed periodically and normally removed when no longer required. Contract and financial records may be retained for the periods required by law. 8. Security We use reasonable technical and organisational measures to protect information. No internet service is completely secure, so we cannot guarantee absolute security. 9. Cookies and local storage The site currently uses only technology necessary to operate the website and administrator sign-in. It does not currently use advertising cookies. If optional analytics or marketing cookies are introduced, this policy and any required consent controls will be updated first. 10. Your rights UK data protection law may give you rights to access, correct, erase or restrict your information; object to certain processing; receive portable data; withdraw consent; and complain to the Information Commissioner's Office. Rights can depend on the circumstances and legal exemptions. 11. Requests and complaints Contact us using the details above to exercise a right. We may need to verify your identity. You may also complain to the UK Information Commissioner's Office at ico.org.uk. 12. Changes We may update this policy when our services, suppliers or legal duties change. The latest revision date appears above.